Privacy Policy

Before accessing and using Squarehoop Ltd it is important to carefully read the Information about how Squarehoop Ltd processes your personal data. This information is provided to help all users consciously decide whether to begin to use or continue using Squarehoop Ltd and to describe how Squarehoop Ltd uses the data and personal information of its users. 

Upon registration and account creation, you agree to the Terms of Use of Squarehoop Ltd (http://squarehoop.com), and confirm that you have read the Information regarding how Squarehoop Ltd processes personal data, as well as give Squarehoop Ltd consent to process your personal data as described below, which is always in compliance with UK legislation. 

This Information relates solely to the website and mobile application of Squarehoop Ltd - http://squarehoop.com (hereinafter the “Platform”) and is not otherwise applicable.  For the purposes of this Information on the processing of personal data, Squarehoop Ltd” refers to both the Platform and the company Squarehoop Ltd, with legal office at 66 Brook Square London SE18 4NB. 

Data controller

For the purposes of the Data Protection Act 1998, the data controller is Squarehoop Ltd, with legal office at 66 Brook Square London SE18 4NB.

​Personal information collected and processing

When accessing for the first time the Platform, you are required to create your own account by disclosing your personal information, among which, as a mere example: name, surname, e-mail address, telephone number and the company you are affiliated with. Once the registration form has been filled out, by clicking on “I have read and accept Privacy Policy” you give your consent to the processing, by Squarehoop Ltd, of your personal data and information collected during the registration and account creation process. It is important that you carefully read the Information about how Squarehoop Ltd processes your personal data before clicking on “I have read and accept Terms and Conditions”. 

The disclosure of your personal information is necessary for the above mentioned purposes, and if you fail to give such consent you will not be able to use Squarehoop Ltd and the services provided on the Platform. Squarehoop Ltd will be able, with your consent, to process your personal data, in particular your e-mail address, to send you newsletters and commercial offers. The disclosure of your personal data for this particular purpose is not necessary to allow you to use Squarehoop Ltd’s services, however, if you do not give your consent, you will not receive information that might be of interest for you. You can give your consent for the processing of your personal data for the above mentioned purpose when creating your account by choosing the desired option (“Yes” or “No”).  When choosing, please remember that you will at any time be able to revoke your consent in relation to commercial communication from Squarehoop Ltd by writing to unsubscribe@squarehoop.com or by following the procedure described in the text of the communications received. Please remember that, notwithstanding what you have chosen, Squarehoop Ltd will send you anyway a message anytime there is a substantial modification of the Privacy Policy or the Terms of Use. 

​Personal information of third parties

What you share through your account on Squarehoop Ltd may contain also personal information of third parties. Squarehoop Ltd does not collect and process personal information different from the ones collected directly from its users upon registration and account creation, however, since what you share through your account is accessible by other Squarehoop users that can access the reserved area on the Platform, those other users can collect and use the contents that you share, which may include third parties’ personal information. Squarehoop Ltd is not responsible for any unlawful processing of any third parties’ personal information nor for any processing of such data by any other user. 

​Personal information concerning payments

Squarehoop Ltd will collect and process data for billing and transaction purposes to process the payments made by you in relation to the purchase of the packages made available by Squarehoop Ltd in relation to membership onto the mobile app. The disclosure of your personal information is necessary for the above mentioned purpose, and if you fail to do so you will not be able to purchase the membership service made available by Squarehoop Ltd on the Platform.

Data Storage

Your personal data are stored and processed by means of computerized procedures on secure servers and databases localized in the European Union.  For safety reasons, a backup of users’ data will be made periodically. Squarehoop Ltd undertakes to take all measures necessary for the security of the personal information collected and guarantees that the processing of personal information is carried out in strict compliance with applicable UK legislation. Please remember that your account is protected by the password you have been given upon registration and account creation on the Platform. You are the sole responsible for the security of your password and must to be careful and keep the password secret and strictly private.

How we protect the information

In order to protect both the personal information and the general information that we receive from you through your use of the Squarehoop Ltd Service, we have implemented various security measures. For example, when you enter sensitive information (such as your credit card number) on our online forms, we encrypt that information using secure socket layer technology (SSL). We also follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Please keep in mind, however, that whenever you give out personal information online there is a risk that third parties may intercept and use that information. While Squarehoop Ltd strives to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. By using Squarehoop Ltd, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us through your use of Squarehoop Ltd service and that any personal information, general information, or other data or information received from you through your use of Squarehoop Ltd service is provided to us at your own risk, which you expressly assume.

Children's Privacy

If you are under age 12, please do not attempt to register for Squarehoop Ltd or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under age 12, we will delete that information as quickly as possible. We strongly recommend that minors aged 12 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet and we encourage parents to teach their children about safe internet use practices. In addition to name and email address, we require you to provide your gender and birth date during the registration process. We ask for your date of birth to verify that you are 12 or older, and so that we can better limit your access to content and advertisements that are not age appropriate.

Data communication and transmission


Your personal data, collected and processed by Squarehoop Ltd, will be made accessible exclusively to subjects that will be appointed for the processing of such data. 

Your personal data could be disclosed to the following categories. Companies controlled by, controlling or under common control with Squarehoop Ltd or its affiliates. 
Squarehoop Ltd may disclose your personal information to other companies controlled by, controlling or under common control with Squarehoop Ltd or its affiliates, or service providers specifically identified and authorized by Squarehoop Ltd or other subjects with which Squarehoop Ltd has entered into cooperation agreements in relation to the Platform or the provision of services covered by the Platform. Squarehoop Ltd may disclose your personal information to its business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.  Analytics and search engine providers that assist us in the improvement and optimisation of our site. 

The above mentioned categories of subjects will process personal data only within the limits of what will be required to provide, on behalf of Squarehoop Ltd, the services as well as complementary and indispensable services necessary to use the Platform and in any case, always in accordance with the requirements described in this Privacy Policy and in full compliance with UK legislation.Squarehoop Ltd will not disclose personal information collected from you, except to the subjects indicated above. 

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Squarehoop Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights


You are entitled to the rights provided for under the Data Protection Act (1998) (the “Act”), namely: to obtain a confirmation of the existence or otherwise of his/her own personal data from the Data Controller, which must be provided in an intelligible form which identifies the identity of the holder and the persons to whom the data may be communicated; to obtain updates, rectification and integration of his/her personal data, as well as its deletion, transformation into anonymous form, or the blocking of communication of his/her personal data which is in violation of the law. 

You can exercise your rights as described above at any time by writing to info@squarehoop.com. At the same e-mail address you can also make any request of clarification in regard to the processing of personal data or the Squarehoop Ltd Privacy Policy, as well as any requests for the deletion of personal data. Our site may, from time to time, contain links to and from the websites and apps of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 
Cancelling and opting out


You may cancel your account and you may opt out of receiving any emails from Squarehoop Ltd at any time. You may cancel your account, opt out of, or modify your personal information, by emailing us at info@squarehoop.com. We encourage you promptly to update your personal information when it changes. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account. 

 
Access to information

Access to information The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. 

 
Changes and updates on the processing of personal data

The above mentioned information on the processing of personal data can be modified and / or updated any time. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. You are still required to periodically verify the Privacy Policy, which is always available at the web address www.squarehoop.com.